Privacy Policy

1. Information we collect

To verify field technicians and operate the job marketplace, we collect:

• Identity & profile data: name, mobile number, Aadhar number (masked in-app), current residence, designation and skill set (e.g. Technician, Engineer, Rigger, Splicer).
• Verification documents: Aadhar verification, Work at Height certification, and police verification records.
• Location data: approximate location, used to show job distance and match nearby work.
• Job & payment data: job applications, job status, hours worked, amounts due, deductions, payment status and wallet balance.
• Communications & media: messages and photos shared in site chat threads with admins and site coordinators, and incident reports you submit.
• Device & usage data: device type, operating system, app version, and general usage analytics to keep the App reliable.

2. How we use your information

• Verify your identity and approve your technician profile.
• Match you with relevant open jobs and process applications.
• Enable safety workflows: toolbox talks, SOS, incident reports and daily insurance.
• Calculate, track and process payments owed to you.
• Facilitate messaging between you, site admins and coordinators.
• Maintain the security, integrity and performance of the App.
• Comply with legal, safety and regulatory obligations in the telecom sector.

3. Who we share information with

We share information with site coordinators and admins for jobs you apply to or accept, so they can confirm your identity, qualifications and availability. We may share information with service providers who support payments, identity verification, hosting and analytics, under confidentiality obligations. We do not sell your personal information. We may disclose information where required by law, to protect safety, or to investigate fraud or policy violations.

4. Data retention

We retain profile, verification, job and payment records for as long as your account is active and for a reasonable period afterward to meet legal, tax, safety and dispute-resolution requirements.

5. Your choices

• Update your profile details from the Account tab at any time.
• Toggle Available for work to control whether admins can assign you new jobs.
• Request a copy or deletion of your data by contacting Telecomhireofficial@gmail.com, subject to legal retention requirements tied to completed jobs and payments.

6. Security

We use administrative, technical and physical safeguards designed to protect your information, including masking sensitive identifiers like Aadhar numbers in the App interface. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's privacy

The App is intended for use by individuals who meet the legal working age in their jurisdiction. We do not knowingly collect information from children.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date above when changes are made, and material changes will be communicated in-app.

9. Contact us

Questions about this policy or your data can be sent to Telecomhireofficial@gmail.com or Old Palasia, Indore, Madhya Pradesh, India.