Telecom HirePEOPLE POWER NETWORKS
FAQ

Frequently asked questions

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Who is Telecom Hire for?

Telecom Hire is built for telecom field crews — technicians, engineers, riggers and splicers — who pick up site work, and for the companies and site coordinators who need verified, safety-briefed crews on short notice.

How does job matching work?

Open jobs list pay, location, distance from you, date and time, and how many of the required slots are already filled. Apply from the Open tab and the job moves into My Jobs, where you can track whether it's Accepted, Declined or Completed.

What is a toolbox talk, and why is work locked until it's done?

A toolbox talk is a short on-site safety briefing covering the day's hazards and procedures. Telecom Hire locks work-start on confirmed jobs until the crew completes it, so every site starts with the same safety baseline.

What happens if I press SOS?

SOS is available on every confirmed job from the Today screen. It's built for a fast escalation path to admins and site coordinators when a technician needs immediate help in the field.

How do payments and the wallet work?

Every site you complete shows an amount due, any deductions (like material loss), and a status of Pending, Processed or On Hold. Payments follow the ATP11A approval trail, and processed amounts are credited to your in-app wallet with a payment reference.

What documents do I need to get approved?

Your profile stores your Aadhar verification, Work at Height certification and police verification alongside your skill set and current residence. Admins review these before your account is marked Approved.

Can I turn off new job assignments?

Yes. The Available for work toggle on your Account tab tells admins whether to keep assigning you new jobs. Turn it off any time you need a break.

Is Telecom Hire available on tablet as well as phone?

Yes, the full technician experience — Today, Jobs, Payments, Messages and Account — is available on both phone and tablet layouts.

Still have questions?

Our support team can help with account, payment or job questions.

Contact support